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View Poll Results: best customer service in the UK
Stomp 7 8.14%
Wpb 13 15.12%
Cokermoto 5 5.81%
Mini mx 3 3.49%
M2R 5 5.81%
Fun Bikes 4 4.65%
Cw bikes 11 12.79%
Ghost bikes 3 3.49%
Fiddyparts 9 10.47%
pit bike spares 26 30.23%
Voters: 86. You may not vote on this poll

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Old 16-08-2012, 06:49 AM   #31
James116
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Location: North Yorkshire - Scarborough
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Re: best/worst customer services reputations

Buy straight from John and Jen, Can order parts while I'm at work and pay for them when I get home. Also Extremely helpful over the phone and always have time to help you out when Help/Advice is needed
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Old 16-08-2012, 08:43 AM   #32
mxer
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Age: 48
Posts: 310
Bike: 160 D-Link
Re: best/worst customer services reputations

This poll needs to be re-opened or started again, Fiddy-parts are without doubt the best in the bussiness and have helped out people no end with bits and customer service in the past, this poll show's they are on par with Cokomoto .....
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Old 16-08-2012, 01:13 PM   #33
Random PandaX78
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Smile Re: best/worst customer services reputations

LuckyMx needs to be added aswell. And Cokermoto removed all together.
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Old 24-08-2012, 04:52 PM   #34
Jerry84
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Re: best/worst customer services reputations

ooracing great delivery times. avoid cwbikes.
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Old 24-08-2012, 05:15 PM   #35
haribo06
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Re: best/worst customer services reputations

Avoid cocker moto he is the bigest tw@t going and fun bikes the idiot that served me gave me two left foot pegs I rang them to compain that I drove 35miles to collect loads of stuff the guy said he was sorry and its happen 3 times that week and then told me to send both back and then they would send new ones out but they would not refund post *****s.


Its all about pit bike spairs
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Old 24-08-2012, 05:54 PM   #36
Ollie Shineray 50
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Location: Devon
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Re: best/worst customer services reputations

OOracing delivery times is amazing, never longer than 2 days, fiddyparts are brilliant! and redcircles have always been good to me although they do 'budget' parts
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Old 03-07-2013, 10:53 PM   #37
Shingy
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Location: Warrington
Age: 35
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Re: best/worst customer services reputations

Anybody had a run in with pitbikedirect.com. Iv been waiting for over a week for my new bike. Sent them three emails which they replyed to none. Had to ring them twice before I managed to get hold of someone. They failed to let me know that the bike I ordered was out of stock and then they Said I would have my bike by the 3rd which is today and still no bike.
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Old 03-07-2013, 11:40 PM   #38
harrison27
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Location: Bedford.
Age: 29
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Re: best/worst customer services reputations

Quote:
Originally Posted by Shingy View Post
Anybody had a run in with pitbikedirect.com. Iv been waiting for over a week for my new bike. Sent them three emails which they replyed to none. Had to ring them twice before I managed to get hold of someone. They failed to let me know that the bike I ordered was out of stock and then they Said I would have my bike by the 3rd which is today and still no bike.
get your money back and go elsewhere otherwise youll be chasing the bike forever while they sit earning interest on your money and eventually wind the company up.
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Old 03-07-2013, 11:48 PM   #39
garfherd
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Location: edinburgh sunny scotland
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Re: best/worst customer services reputations

Quote:
Originally Posted by Shingy View Post
Anybody had a run in with pitbikedirect.com. Iv been waiting for over a week for my new bike. Sent them three emails which they replyed to none. Had to ring them twice before I managed to get hold of someone. They failed to let me know that the bike I ordered was out of stock and then they Said I would have my bike by the 3rd which is today and still no bike.
Get your cash back and buy a proper bike like mine (its for sale btw lol)
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Old 04-07-2013, 03:10 AM   #40
oliver_125
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Re: best/worst customer services reputations

Quote:
Originally Posted by Shingy View Post
Anybody had a run in with pitbikedirect.com. Iv been waiting for over a week for my new bike. Sent them three emails which they replyed to none. Had to ring them twice before I managed to get hold of someone. They failed to let me know that the bike I ordered was out of stock and then they Said I would have my bike by the 3rd which is today and still no bike.

Im sure someone else posted about the same company..

They robbed his money, if it is. Gutted. But it might not be..
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